Privacy Policy

Althima, Lda. respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, and share your personal data when you visit our website [Website URL], use our services, or interact with our company in other ways.

1. Data Controller

The person responsible for processing your personal data is Althima, Lda., with registered office at Rua Dr. You can contact us for questions related to data protection via email: info@althima.com.

2. Personal Data We Collect

We collect the following categories of personal data:

• Data provided by you: When you register on our website, purchase our products or services, or contact us, we collect data such as name, email address, telephone number, address, payment details and other information necessary to provide our services.

• Navigation data: We automatically collect information about your navigation on our website, such as your IP address, device type, browser, pages visited and time spent on the website.

• Cookies and similar technologies: We use cookies and other tracking technologies to improve your experience on our site, personalize content and ads, and analyze the use of our service. To learn more, see our Cookie Policy.

3. Purposes of Processing

We process your personal data for the following purposes:

• Providing services: To process your orders, manage your account, provide support and assistance, and communicate with you.

• Improving our services: To analyze the performance of the website and our services, improve the user experience, and personalize the content offered.

• Marketing and promotions: To send you information about products, promotions and other offers. You may opt out of receiving these communications at any time by following the unsubscribe instructions included in each message.

• Compliance with legal obligations: To comply with legal obligations or to protect our rights or legitimate interests.

4. Legal Basis for Data Processing

Our processing of your personal data is based on the following legal bases, as set out in the GDPR:

• Consent: When you voluntarily provide your data for specific purposes (e.g. receiving newsletters).

• Contract execution: To provide the contracted services and fulfill the obligations arising from the contracts signed.

• Legal obligation: When processing is necessary for compliance with a legal obligation.

• Legitimate interests: To ensure the continuous improvement of our services, website security and fraud protection.

5. Sharing of Personal Data

We do not share your personal data with third parties except in the following circumstances:

• Service Providers: We may share your data with third-party service providers who help us operate our business, such as payment processors, data hosting companies, and technical support providers. These service providers are obliged to process your data in accordance with our instructions and to protect your privacy.

• Compliance with legal obligations: We may disclose your data when required to do so by law or court order, or to protect our rights, property, or safety.

6. International Data Transfers

Your personal data may be transferred to, and stored in, countries outside the European Union or the European Economic Area (EEA), which may not have the same data protection laws as your country of residence. If this occurs, we will take appropriate steps to ensure that your data is protected in accordance with the GDPR, including entering into standard contractual clauses or using other appropriate safeguards.

7. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. However, we cannot guarantee the absolute security of any data transmitted over the Internet.

8. Your Rights

Under the GDPR, you have the following rights:

• Right of access: You can request a copy of your personal data that we hold.

• Right to rectification: You can correct or update your personal data if it is incorrect or out of date.

• Right to erasure (right to be forgotten): You can request that we erase your personal data, except where there is a legitimate reason to retain the data.

• Right to restriction of processing: You can request that we restrict the processing of your personal data in certain situations.

• Right to data portability: You can request that your personal data be transferred to another data controller.

• Right to object: You can object to the processing of your personal data, in particular for direct marketing purposes.

To exercise any of these rights, please contact us at info@althima.com. You also have the right to lodge a complaint with the appropriate data protection authority if you consider that your rights have not been respected.

9. Data Retention

We only keep your personal data for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, contractual or tax obligations.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you via our website or by email. We encourage you to review this policy periodically to stay up to date on how we protect your data.

11. Contact

If you have any questions or concerns about this Privacy Policy or how we treat your personal data, you can contact us at:

• Email: info@althima.com

• Address: Dr. Ferreira Alves Street, No. 750, 4405-936, Vila Nova de Gaia